Who we are
Welcome to AMi Direct, where we make your Direct Mail Campaigns more accessible than ever.
Our State-of-the-art Solutions cover Every Aspect of your Campaign, from Data Lists, Printing to Final Mailing, and Response Management.
Trust us to Streamline your Process and Enhance your Results. Let's take your Direct Mail to the Next Level!




Why Choose AMi Direct
Over 40 Years of Expertise
AMi Direct has over 40 years of experience in the direct mail industry, providing cutting-edge solutions for all your mailing needs.
Comprehensive Direct Mail Services
We offer a full range of direct mail services including data processing, printing, and mailing, ensuring that your campaign is handled efficiently and effectively.
End-to-End Solution
We provide an end-to-end solution for your direct mail needs, from printing and addressing to sorting and delivering to the USPS, all supervised by our dedicated project managers.
Significant Cost Savings
By choosing AMi Direct as your direct mail partner, you benefit from one vendor, one invoice, and significant savings to your marketing budget.
FAQ
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What is direct mail?Direct mail marketing involves sending physical promotional materials, such as postcards, letters, brochures, or catalogs, through postal services to a targeted audience's home or business address. It's a tangible way to engage customers and drive responses.
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Why is direct mail effective?Direct mail stands out in a digital-heavy world, offering a personal, tactile experience. It has high responses rates (2.7% - 4.4% on average), it is memorable and can be highly targeted. Consumers often find it more trustworthy and personal than digital ads, with 67% considering it more personal.
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What are the costs of direct mail campaign?Costs include mailing list acquisition, design, printing, and postage. Total costs vary based on campaign size, materials, and whether you use a full-service provider.
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How do I target the right audience?Use demographic data (age, income, location, etc.) to build or purchase a mailing list. Lists can be sourced from in-house, brokers, public records, or platforms. For broad reach, saturation lists target entire ZIP Codes.
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What type of direct mail pieces are most effective?Common formats include postcards (concise, attention-grabbing), letters (personal, detailed), brochures/self-mailers (product showcases), catalogs (extensive offerings), and snap packs (official-looking for open rates). The format depends on your industry and campaign goal (e.g. acquisition vs. retention).
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How long does a direct mail campaign take?With automation platforms campaigns can be executed within a week, from design to delivery. Traditional methods may take a month or more. Printing and mailing typically take 2-10 business days, depending on the volume, provider, materials and type of postal service.
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What is the expected ROI for direct mail?ROI varies by campaign, audience, and offer. The Direct Marketing Association reports and average $13 in sales for every $1 spent. Response rates average 9% for house lists and 5% for prospect lists, but specific ROI depends on your business model and cannot be guaranteed.
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How accurate are mailing lists?Consumer list accuracy ranges from 88% - 99% with 90% industry-standard deliverability. Business lists have 80% - 85% deliverability. About 16.8% of people move annually, impacting accuracy, so regular list updates (e.g., via NCOA scrubbing) are crucial.
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Can direct mail be personalized?Yes, variable data printing allows personalization with names, images, QR codes, or offers based on customer data. Personalized mailers increase engagement, with 68% of consumers more likely to respond to tailored messages.
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Is Direct Mail eco-friendly?Direct mail can be sustainable. Providers offer carbon-neutral mailing through reforestation and renewable energy projects. Using recycled materials and optimizing list targeting also reduces waste.
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What are some common data hygiene mistakes to avoid?Neglecting regular updates, leading to outdated records. Ignoring duplicates, causing multiple mailings to the same person. Not validating addresses, resulting in undeliverable mail. Failing to comply with mail regulations.
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How can I measure the quality of my direct mail data?Track deliverability rates (percentages of mail successfully delivered). Monitor response rates to gauge targeting accuracy. Analyze invalid addresses. Use A/B testing to compare outcomes from different data segments.
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Why is high-quantity data important for direct mail campaigns?High quantity data ensures accurate targeting, reduces wasted mailings, improves response rates, and lower costs. Poor data leads to undelivered mail, irrelevant offers, and diminished ROI.
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What is address verification, and why does it matter?Address verification validates mailing addresses against postal databases (e.g., USPS) to ensure deliverability. It matters because it reduces returned mail, saves costs, and improves campaign effectiveness.
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How can I segment my data for better targeting?Demographics: Group by age, gender, income, or location. Behavior: Segment based on purchase history, engagement, or interests. Psychographics: Use lifestyle or values data for personalized messaging. Tools: Leverage CRM platforms or data analytics software to create a precise segment.
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How can I integrate digital data with direct data?Sync online behavior (e.g., website visits, email opens) with CRM for omnichannel targeting. Use retargeting data to send mail to website visitors or abandoned cart users. Leverage QR codes or personalized URLs in mail to track offline-to-online engagement.
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How can I ensure compliance with data privacy regulations?Obtain explicit consent marketing (e.g., opt-ins). Honor opt-out requests promptly. Work with reputable data providers that adhere to privacy laws.
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What role does predictive modeling play in direct mail data?Predictive modeling transforms direct mail data into actionable insights by analyzing past campaign data and customer behavior to identify high-response prospects, prioritize leads, optimize budgets, and tailor offers, thereby enhancing targeting, personalization, cost-effectiveness, and overall campaign success.
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How often should I update my direct mail data?Update should be done at least quarterly, or before major campaigns. Use NCOA services every 95 days and cleanse data after each campaign to remove bounces or opt-outs.
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How can I enrich my data to improve personalization?Append Data: Add details like income, interests, or household size form third-party providers. Survey Customers: Collect preferences directly via forms or feedback. Integrate Sources: Combine CRM purchase, and social media data for a 360-degree view. Use Predictive Analytics: Identify high-value prospects with data-driven insights.
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How can I reduce costs associated with poor data?Run data hygiene to avoid printing and postage waste. Use presorts services to qualify for postal discounts. Target smaller, high-quality lists instead of broad, unverified ones. Test campaigns on a subset before full rollout.
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How can I clean and update my mailing list?Remove duplicates: Use data cleansing tools to eliminate duplicate records. Correct errors: Standardize addresses (e.g., fix typos, update ZIP codes) with software like CASS-certified tools. Update Records: Use National Change of Address (NCOA) services to reflect recent moves. Purge Inactive Contacts: Remove non-responsive or outdated records based on engagement history.
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Should I buy mailing lists, and how do I choose a good one?Buying lists expand reach, but quality matters. Choose reputable providers that: Offer verified, up-to-date data. Provide targeted lists matching your audience profile. Comply with privacy regulations. Avoid genetic or outdated lists, as they harm campaign performance.
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What metrics should I track to assess data improvement efforts?Data Accuracy: Percentage of valid addresses and correct customer details. Cost per Response: Mailing costs divided by responses. ROI: Revenue generated versus campaign cost. Engagement Metrics: Open rates (for trackable mail) or conversions.
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Additional Tips:Test and Refine: Run small test campaigns to validate data quality before scaling. Partner with Experts: Work with direct mail agencies or data specialists for complex campaigns. Stay Current: Regularly review postal regulations and data privacy laws to avoid penalties.
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What are the benefits of using a direct mail service provider?Providers like AMi Direct handle presorting, addressing, and USPS compliance, securing bulk discounts. We provide volume discounts based on mailing quantities, which often results in reduced rates per piece. Our services include List Hygiene, Tracking, Saving Time and Ensuring High Deliverability.
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What USPS mail classes offer the best savings?USPS Marketing Mail: Ideal for bulk advertising (e.g. flyers, catalogs), with rates lower than First-Class Mail. First-Class Mail Presorted: Suitable for time-sensitive mail like invoices, with discounts for presorting (retail vs lower presorted rates). Requires a minimum of 500 pieces. Every Door Direct Mail (EDDM): Targets local neighborhoods without a mailing list. Best for small business. Non-Profit Mail: Qualified nonprofits can access discount rates per piece with a nonprofit permit, requiring a minimum of 200 pieces.
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How can I qualify for bulk mail discounts?Meet minimum quantity: - 500 pieces for First-Class Mail. - 200 pieces for Marketing Mail, or 50 pounds for Marketing Mail. Use bulk mail indicia (or a provider's indicia) to signal eligibility for discounted rates. Ensure mail is sorted, barcoded, and meets automation standards.
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How can I reduce postage costs for direct mail campaigns?Presorting: Presort mail or Delivery Route qualify for USPS presort discounts, saving up to 20-30% on postage. "Example: First-Class Mail presorted rates are lower than retail rates, and Marketing Mail offers even deeper discounts for Bulk mailings (minimum 200 pieces)." Commingling: Combine your mail with other companies' mail to the same ZIP codes for shared shipping, reducing costs through bulk discounts. Automation Compatibility: Design mail pieces to meet USPS automation standards (e.g., correct size, aspect ratio 1.3 - 2.5, and Intelligent Mail Barcodes) to avoid surcharges and secure discounts. Drop Shipping: Deliver mail closer to its destination's SCF (Sectional Center Facility) to save on postage and speed up delivery. Clean Mailing Lists: Use CASS/DPV validation and National Change of Address (NCOA) updates to remove undeliverable addresses, reducing wasted postage. A clean list can save around 8-10% on campaign costs by avoiding undeliverable mail.
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How does mail piece design impact postage?Stick to standard sizes (e.g. postcards 4.25" x 5.5" to 6" x 11", letters up to 6.125" x 11.25" to avoid non-machinable surcharges. Use appropriate thickness (e.g., 10pt cover stock for postcards) and avoid clasps, strings, or odd shapes that disrupt automation. Postcards offer a more cost-effective option compared to letters or flats for First-Class bulk mail.
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What are USPS Promotions for postage savings?USPS offers incentives like the 2025 integrated Technology Promotion, providing discounts for mail pieces for using technologies such as QR codes, NFC, or Augmented Reality. The Marriage Mail incentive reduces costs for combining multiple businesses' ads into one mail piece. First-Class Mail and Marketing Mail Growth incentives offer postage credits for exceeding volume thresholds. Using Informed Delivery or personalized color trans promos can yield 3-4% savings.
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How much can I save with postage optimization?Presorting and Automation can save 20-30% on postage. Clean Lists reduce undeliverable mail, saving 8-10% on campaign costs. Using Marketing Mail instead of First-Class can cut postage by up to 40% for non-urgent mail. Providers' bulk discounts and Commingling can lower rates by $0.07%-$0.12 per piece.
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What are common mistakes to avoid?Ignoring aspect ratio (length/height between 1.3 and 2.5) can lead to surcharges. Mailing to outdated list wastes postage: regularly update with NCOA and deceased file checks.
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What is direct mail printing?Direct mail printing is the process of producing physical marketing materials, such as postcards, letters, brochures, or catalogs, that are sent directly to a targeted audience through the Postal Service. It's a tangible way to engage customers, often personalized for higher response rates.
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What are the USPS requirements for direct mail?Blank Space: A clear area (e.g., 3.75" x 2.25" for addresses, 1" square for indicia) is needed for addressing and barcodes. Aspect Ratio: Postcards must meet a 1.3 - 2.5 aspect ratio to avoid higher postage rates. Sealing: Booklets require water seals or tabs (e.g. triple-tabbed for letter rate). Mailing Lists: Lists should be CASS-Certified for address accuracy to qualify for postage discounts. NCOA: USPS requires NCOA (National Change of Address) on all discounted First-Class Mail and USPS Marketing Mail within 95 days before a mailing.
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How does personalization work in direct mail?Variable data printing allows customization, such as adding a recipient's name, tailored offers, specific verbiage or images. This increases engagement, with studies showing personalized mail can boost response rates by up to 135%.
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How long does a direct mail campaign take?With automation platforms campaigns can be completed in a week, from design to mailing. Traditional processes may take longer, depending on design, materials, printing, and mailing logistics.
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What are the printing methods?Digital Printing: Ideal for small to medium runs, offering quick turnaround and variable data printing for personalization. Offset Printing: Best for large volumes, providing high-quality results and cost savings for bulk campaigns like catalogs or brochures.
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How accurate are mailing lists?Consumer mailing lists typically have 88-99% accuracy, with 90% industry-standard deliverability. Business lists average 80-85% deliverability. Regular updates and CASS certification improve accuracy.
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What is Every Door Direct Mail (EDDM)?EDDM allows businesses to target entire neighborhood without specific addresses, saving on mailing list costs. It's ideal for local marketing and requires no permit.
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How much does direct mail printing cost?Costs depend on printing method, volume, materials, and postage. Additional costs include design, data list & processing, and postage (e.g., First -Class vs. Presort Standard). Our team is dedicated to assisting you in securing the most competitive rates available. Please contact us for a quote on your upcoming project.
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What types of materials can be used for direct mail?Common materials include paper, cardstock, and envelopes. Formats range from postcards (popular for cost-effectiveness) to letters, brochures, or multi-page booklets. Paper options vary, such as gloss, matte, recycled, or eco-friendly stocks like carbon capture paper.
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How does stock choice impact response rates?Stock quality affects recipient perception. Sturdy, high-gloss stocks (e.g. 14pt cardstock) convey professionalism, potentially boosting response rates (typically 1-5% for prospect lists, 8-10% for client lists). Poor-quality or thin stock may reduce credibility, lowering engagement. Creative design on quality stock accounts for about 20% of campaign's success.
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What is the standard stock for direct mail?Standard stock refers to commonly used paper types and weights for direct mail, such as postcards, letters, or brochures. For postcard, 14pt cardstock with high-gloss coating on the non-address side and semi-gloss on the address side is typical. For letters, 24lb bond or 70# text is standard. These stocks balance durability, print quality, and cost.
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What paper weight is best for direct mail?Paper weigh depends on the format. Postcards often use 14pt or 120lb cover for sturdiness, while letters use lighter 24lb bond or 60-80# text to keep postage costs low. Havier stocks like 100lb cover are used for premium pieces like catalogs to enhance perceived value. The choice impacts postage rates and recipient perception.
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Does the stock type affect postage costs?Yes, stock weight and size directly influence postage. Lighter stocks (e.g., 24lb bond) qualify for lower rates, like Marketing Mail vs. First Class Mail. Bulk mail classes, such as Non-Profit Marketing Mail or Presorted Marketing Mail, require specific weights (e.g., letters up to 3.4 oz, flats up to 16 oz) to qualify for discounts.
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Can stock be customized for personalization or variable printing?Standard stocks support digital printing for personalization (e.g. variable data printing for names, personalized messaging, images or offers). High-quality stocks like 14pt cardstock handle vibrant colors and sharp text, enhancing personalized messaging, which can increase response rates by making mail more relevant.
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Are there eco-friendly stock options for direct mail?Yes, many providers offer sustainable stocks, like FSC accredited paper. These align with environmental Concerns and can appeal to eco-conscious recipients, potentially improving brand perception.
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What type of services do you offer?We offer a comprehensive range of mailing services, including data processing, material orders, printing, folding, inserting, match mailing, tabbing, addressing, barcoding, presorting, and tracking. We also provide certified mail, mail scanning, package forwarding, conference support and fulfillment.
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How are your service prices?Our pricing depends on the service type, mail volume, and specific requirements like expedited delivery or automation. We offer competitive rates, including bulk mailing discounts, and provide transparent quotes upfront.
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What are your turnaround times?Turnaround times vary by service. For standard processing, we typically complete jobs within 1-12 business days, although this can vary depending on the quantity and complexity of the job. Delivery depends on USPS or carrier service selected. We'll confirm the timeline when you submit a quote.
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Do you offer discounts on postage?Yes, we leverage automation, presorting, and bulk mailing to secure USPS discounts, often saving clients up to 20-30% on postage. We'll optimize your mail to meet postal requirements and maximize savings.
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How do you ensure mail security?We prioritize security with surveillance, secure transport and strict access controls. For digital services, we use encryption to protect sensitive data. All mail is handled by trained staff following industry-standard protocols.
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Can you handle large volumes of mail?Absolutely. Our facility can process millions of pieces with scalable solutions for businesses of all sizes. We're equipped to handle seasonal spikes or ongoing high-volume needs with precision and efficiency.
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What are your pickup and delivery schedules?We offer flexible pickup schedules tailored to your needs, including multiple daily collections. Deliveries are coordinated with USPS or other carriers to meet your deadlines, with options for time-specific commitments. Let us know your schedule for a customized plan.
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Do you provide tracking and reporting?Yes, we use Intelligent Mail barcodes and other tracking tools to provide step-by-step updates on your mail's journey. We offer detailed reports on processing and delivery metrics, accessible throughout client portal or upon request.
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Can you assist with mail design or compliance?Our team can assist with designing mail pieces optimized for USPS automation compliance, ensuring faster delivery and lower costs. We also review your design and materials to meet postal standards, saving you time and avoiding cost errors.
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What is your quality control process?We use automated systems and manual checks at every stage; from project setup, data processing, presorting, printing, inserting, postal prep to drop off at the post office. Our quality assurance team monitors each step of your job to ensure accuracy, and we promptly address any issues to maintain high standards.
Client Testimonials
“AMi Direct has been instrumental in helping us achieve our direct mail marketing goals. Their expertise and dedication have made a significant impact on our campaigns.”
“AMi Direct's commitment to delivering high-quality direct mail services has been unmatched. We have seen a remarkable improvement in our campaign results since partnering with them.”